The White Company

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4.4

( 8 reviews )

Fashion, Women's Clothing, Home Decor

Closed 10:00 AM - 07:00 PM See Hours

112-114 Marylebone High St, London W1U 4SA, United Kingdom +44 2079-357-879

The White Company is a well-known brand that specializes in creating luxury products for the home, clothing, and gifts. With a focus on simplicity, the brand aims to bring a sense of calm and tranquility into everyday life. Established in 1994 by Chrissie Rucker, The White Company has become synonymous with quality and timeless style. From beautifully crafted linens to elegant clothing options, each piece is designed to enhance the customer's lifestyle and elevate their surroundings. The brand's dedication to using the finest materials and attention to detail ensures that each product is of the highest standard. With an emphasis on creating a serene and inviting atmosphere, The White Company has gained a loyal following of customers who appreciate the brand's commitment to excellence.

Amenities and More

Service options
- Delivery
- In-store shopping
- In-store pick-up
Payments
- Credit cards
- NFC mobile payments
Offerings
- Repair services

Reviews

4.4/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Narissa kentfield

March 22, 2024

Wonderful store. Nicely laid out and easy to navigate around. Staff friendly and helpful. On had to answer any queries quickly and efficiently. Amazing products and great quality too. Lovely clothes and home items. Love the candles and fragrances the white company do.

Edmond lee

March 22, 2024

We paid £450 for a valance in November 2021. In September 2023 we were informed that it was not available and they have refunded us. However, they did not contact us to ask us where to refund us and I’ve sent it to a credit card that doesn’t exist anymore. Despite numerous phone calls and emails, they are refusing to refund it to the correct account. I have spent thousands of pounds in the white company over the last 20 years. I have always received excellent service until now.

Rachel nguyen

March 22, 2024

Perfect management, Marta is a star. The customer support is rubbish though, office people were useless. Really happy about the work girls do in the shop, definitely recommend to come to the physical store

Stephen twomey

March 22, 2024

Worst service ever!!! Unprofessional staff, who don't even bother to listen properly to take the right details, and this goes specifically to ANGELA!!!!! I spent a lot of money on a big order with gifts to take with me before I travel. I asked for it to be delivered to my house, and they ended up entering the wrong email address, although I did ask Angela to check it but she ended up dismissingy request amd saying everything is FINE! Wrong email meant I had no tracking details. Then they said they cannot deliver it on time because it was the weekend although ANGELA had promised a delivery on Saturday, and my flight is on Sunday. Had to go to store to fix the issue, and even after when they said everything has been fixed, turns out delivery company still has NO email address on their system.... Very poor communication, Unprofessional, and inconsiderate. Would give ZERO stars if it was an option. Thanks for adding much more stress to my life just before I travel.

Chris franco

March 22, 2024

Amanda and Angie were extremely helpful. They kindly went out of their way to help me find stock in another store. Wonderful ladies!

Tian yi chang

March 22, 2024

Really disappointed in one of my favorite stores. Needed to return a Euro sham that the associate sold me as part of a duvet set. I needed two standard shams. Not one standard and one Euro. After about 30 minutes, the manager appears to say she had to check the cctv before processing the refund. Silly. Disorganized. Insulting. I will think twice about The White Company next time.